Privacy Policy

WellText is a service operated by [SOLE PROPRIETOR LEGAL NAME], a sole proprietor.

WellText is not incorporated and is not a limited liability company. The business structure is Sole Proprietor. If the business structure changes in the future, this page will be updated.

Contact: [SUPPORT EMAIL] · [SUPPORT PHONE] · [PUBLIC BUSINESS MAILING ADDRESS, IF DIFFERENT]

• Account information: first name, last name, and email address.
• Mobile number and time zone.
• Intended use selections and optional notes you provide.
• Consent records, including the exact consent language, consent version, timestamp, IP address, and browser user agent at the moment consent is given or withdrawn.
• Reminder schedules and the responses you send once texting is active.
• Support messages and waitlist submissions.

• To create and operate your WellText account.
• To send the reminder, tracking, account, and service messages you request.
• To record your replies so you can review your own history.
• To provide customer support and respond to your requests.
• To maintain records of consent as required by messaging program rules.
• To protect the security and integrity of the service.

No mobile information will be sold or shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers strictly necessary to deliver the messaging service.

The consent language you agree to at signup is:

I agree to receive recurring automated reminder, tracking, account, and service-related text messages from WellText at the mobile number I provided. Message frequency varies based on the reminders I create and may include scheduled reminders, one follow-up for an unanswered reminder, response confirmations, verification messages, and account notices. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of creating an account or purchasing any other product or service.

WellText uses service providers for hosting, database storage, authentication, email, and message delivery. These providers process data only as needed to operate the service.

Account data is retained while your account is active. Consent records are retained as long as necessary to demonstrate compliance with messaging program requirements, even after you opt out. You may request deletion of your account and associated records at any time by contacting [SUPPORT EMAIL] or using the contact form.

• Withdraw SMS consent at any time from SMS Settings in your account.
• Reply STOP to any WellText message once texting is active.
• Unsubscribe from optional email updates at any time.
• Request access to, correction of, or deletion of your data.

WellText is not intended for children under 13, and accounts may not be created by children under 13.

WellText is not a covered entity or business associate under HIPAA and does not claim HIPAA compliance. Do not send information you do not want stored in the service.

WellText uses reasonable administrative and technical safeguards. No method of transmission or storage is completely secure.

This policy may be updated. Material changes will be reflected by a new effective date on this page.

[SUPPORT EMAIL] · [SUPPORT PHONE] · Support hours: [SUPPORT HOURS]