Help
WellText support
Text messaging is launching during the WellText beta. The keyword instructions below apply once texting is active.
Contact support
- Email: [SUPPORT EMAIL]
- Phone: [SUPPORT PHONE]
- Support hours: [SUPPORT HOURS]
- Mailing address: [PUBLIC BUSINESS MAILING ADDRESS, IF DIFFERENT]
- Or use the contact form.
How to stop messages
Reply STOP to any WellText message, or open SMS Settings in your account and withdraw consent. Sample reply:
WellText: You have been unsubscribed and will no longer receive WellText automated reminder messages. Visit https://welltextapp.com/sms-settings to manage your preferences.
How to get help by text
Reply HELP to any WellText message. Sample reply:
WellText Help: WellText sends reminders you schedule in your account. Visit https://welltextapp.com/help or contact [SUPPORT EMAIL] or [SUPPORT PHONE]. Reply STOP to opt out.
Rates and delivery
Message and data rates may apply. Message delivery is not guaranteed, and mobile carriers are not liable for delayed or undelivered messages.
Emergencies
WellText is not an emergency monitoring service and does not automatically alert emergency services. In an emergency, call 911 or the appropriate emergency service.
Account and data requests
To request access to, correction of, or deletion of your account and records, contact [SUPPORT EMAIL]. See the Privacy Policy for details.